Purchase, Usage, Returns, and Exchanges
- The item must be in re-sellable condition, and include all original packaging.
- The item(s) must be in good condition without damage, returned shipping prepaid, in original boxes with all warranty information and literature within fourteen (14) days of purchase
- If the item is not returned with all original packaging but is in good condition, Sun Cocktail will deduct a 20% restocking fee to cover the loss in value in reselling the item as an open box item.
- If the item is not in good condition for some other reason, Sun Cocktail will make a fair appraisal of value and make the appropriate credit based upon the condition of the item(s).
- Unopened containers of products - lotions, sprays, creams, and the like - may also be returned within fourteen 14 days of purchase. Sales are final on opened products.
- Returns past fourteen (14) days may be accepted at Sun Cocktail.com sole discretion. These returns are subject to a 20% restocking fee and an additional assessment based on condition.
*For safety and health regulations, due to the sensitive matter of all solutions, there are no "Refunds" or "Returns".
Please inspect all packages immediately upon delivery. If you believe that the item in question is damaged during transit, please notify us via email within twenty-four (24) hours of receipt of the product. It may be necessary for us to contact the courier company for damage inspection and open a claim. All original packing materials must be kept for claim purposes. In all cases the damaged merchandise must be returned along with packaging materials. Sun Cocktail™ reserves the right to either replace the item or offer an in-store credit towards other products. No return will be accepted without prior authorization from Customer Service.
Due to the high demand for our Training Program, a strict cancellation/rescheduling policy is enforced.
- NON Payment Plan Cancellation Fees
- One (1) to fourteen (14) days prior to the Training Program date: $200 rescheduling fee.
- More than fourteen (14) days prior to the Training Program date: One free reschedule.
- More than fourteen (14) days prior to the Training Program date: $250-$500
- One (1) to fourteen (14) days prior to the Training Program date: $350-$700
- Refunds will not be issued for no shows or cancellations less than 24 hours prior to the scheduled Training Program date.
We seek to keep inventory current and stocked. This enables us to ship most orders the day they are ordered M-F, provided we receive the order by 3 pm Eastern time for Canada Post. In the event that we are out of stock on an item in your order, your card is not charged until the item is restocked and your order is ready to ship.
- Canadian orders are shipped by Canada Post
- US Standard Shipping by Canada Post does NOT include customs and taxes. Please consult your broker for custom fees and taxes.
Time in Transit:
To calculate the day your order should arrive, start with the first BUSINESS day following the placement of your order as day 1. Treat Saturday and Sunday orders as if they were placed on Monday, since UPS and Canada Post does not currently pickup on the weekend.
*Shipping costs are not refundable. If Sun Cocktail subsidizes shipping in any case, e.g. via a Free Shipping Offer, then the incurred shipping cost will be greater than the invoice shipping amount. The amount deducted from Invoice Price to determine the refund on a return will be the greater of the Invoice shipping amount or actual incurred shipping.
- Marula Oil – Helps defend against environmental damage
- Chamomile Oil – Soothes redness and irritation
- Black Currant Seed Oil – Improves and soothes traumatized and inflamed skin
- Jojoba Oil – Anti-inflammatory and hydrates
- Argan Oil – Hydrates, protects, and softens
- Grape Seed and Peppermint Oils – regulate natural oil production, balance, brighten skin, and purifies
- Resveratrol protects against sun damage, stimulates collagen production, and reduces cell damage.
- Formula also contains a potent form of Vitamin C and antioxidants to help reduce the appearance of fine lines and wrinkles.
- For all skin types.
- Use after cleansing and toning skin for radiant results!